If you’re using or considering Toast’s point-of-sale (POS) system for your restaurant business, you’ll notice that the platform has a vast amount of Toast POS integrations to websites and other third party services.
At Slam, we’ve partnered with dozens of restaurants to design their websites and integrate them to Toast so your potential customers can order directly from you vs relying on third parties like DoorDash or Uber Eats.
From online ordering and delivery management to loyalty programs and inventory management, the list of Toast POS integrations is extensive and continually growing, Toast has emerged as a leading solution for restaurants, cafes, and other foodservice establishments.
And as an award-winning restaurant marketing agency, we’re big fans of products that can do them all.
In this guide, we’ll share with you all the Toast POS integrations, and how you can incorporate them into your restaurant website seamlessly to continue building a loyal customer base. We’ll break it down by:
- Features
- Benefits
- Implementation
Read on!
Toast POS Integrations Functionality
Toast POS offers a multitude of options to enhance and streamline your restaurant's ops. While the list of integrations is extensive, a couple have gained significant popularity among restaurant owners. Why? Because they’ve been rated as Toast POS integrations that improve efficiency, customer satisfaction, and drive revenue numbers.
The ecosystem of integrations covers a wide range of functionalities:
- Online ordering
- Delivery management
- Loyalty programs
- Inventory management
- Accounting integrations
- Customer relationship management (CRM)
- And more!
Online Ordering Platform
Toast allows you to integrate with popular online ordering platforms like Grubhub, Uber Eats, and DoorDash, allowing you to reach a broader customer base and expand your customer base. You can sync your Toast POS system with these platforms and manage the same orders that come to you directly the same way. This helps you manage orders easily, streamline order fulfillment, and ensure accurate inventory management.
Delivery Management
Toast POS integrates with delivery management platforms like Dispatch, enabling you to streamline and automate your delivery operations. From assigning drivers and tracking deliveries to optimizing routes and managing delivery fees, these integrations ensure smooth and efficient delivery processes, enhancing customer satisfaction and reducing errors.
Other Toast POS integrations for delivery management include:
Loyalty Programs
Want to retain more customers? Use Toast’s loyalty program feature. It allows your customers to earn rewards and points by continuing to purchase from you! It makes them remember you, engage with you, and even spread awareness of your business.
Slam’s restaurant client in the Washington D.C. area, Sprig & Sprout, integrated its website with Toast, and has a tab just for its loyalty program. The results? You get your customers’ information for retargeting, or sending promotions to them. Plus, it incentivizes them to order directly from you.
Read our restaurant website design case study with Sprig & Sprout
Toast POS integrates with platforms like Paytronix, Seven Rooms, LoyalTree, Punchh and LevelUp, enabling you to create personalized rewards programs, track customer preferences, and incentivize repeat visits.
Check out how we set it up for one of our most recent clients in our case studies!
Case Study: Matteo, an Italian Restaurant in Salt Lake City
Matteo, in their aim to pay homage to their roots while giving visitors and diners an up-to-date and easily navigable UX, sought a website design that encapsulated their entire aesthetic. Our approach? Clean, bold colors, a responsive site experience, clear-cut layout, and images that reflect their physical location—inviting, indulgent, and rustic with a modern flair.
Our implementation of OpenTable and Toast, paired with prominent navigation to each, streamlines online ordering and reservations, making authentic Italian dining a couple clicks away.
Inventory Management
Toast offers robust inventory management features that help restaurants efficiently track and manage their inventory levels, streamline purchasing processes, and control costs. Here are some key aspects of Toast's inventory management feature:
- Real-Time Tracking: With Toast's POS inventory management, restaurants can track their inventory levels in real-time. The system automatically updates inventory quantities as items are sold, allowing owners and managers to have an accurate view of stock levels at any given time, preventing stock outs and overstocking and ensuring that the restaurant always has the necessary ingredients on hand.
- Ingredient-Level Tracking: Toast's inventory management operates at the ingredient level, providing granular visibility into individual ingredients used in menu items. This allows for precise tracking of ingredient usage, making it easier to identify popular items, monitor ingredient costs, and analyze recipe profitability.
- Recipe Costing: By integrating inventory management with menu items and recipes, Toast enables restaurants to calculate the cost of each menu item. The system considers the cost of ingredients and quantities used, helping you understand the profitability of your menu.
- Automatic Reorder Points: Setting up reorder points ensures that restaurants never run out of essential ingredients. When inventory levels reach the specified reorder points, the system generates automatic purchase orders or alerts.
- Vendor Integration: Toast's inventory management can integrate with vendors and suppliers, simplifying the ordering process. Restaurants can electronically send purchase orders directly to their vendors, reducing manual paperwork and improving order accuracy.
- Inventory Reporting and Analysis: Toast provides comprehensive reporting and analysis capabilities for inventory management. Restaurants can generate reports that offer insights into inventory usage, variances, and overall inventory performance.
Integrations include:
Accounting Software Integrations
Toast offers integrations with the most popular software platforms to streamline:
- Sales and transaction data sync
- Bookkeeping
- Financial reporting
- Inventory management and Cost of Goods Sold (COGS)
The accounting softwares that sync with Toast’s POS include:
Toast POS CRM Integration
To be clear, Toast doesn’t provide a CRM functionality. It does offer integrations CRM platforms to enhance your customer management! This allows you to sync customer information, track purchase history, and leverage data to make personalized marketing campaigns.
Here are some integrations you’d want to check out:
- SevenRooms: SevenRooms is a comprehensive CRM and guest experience platform that enables restaurants to manage guest profiles, track customer preferences and behaviors, and provide personalized experiences.
- Mailchimp: Mailchimp is a popular email marketing and automation platform that integrates with Toast POS. The integration allows restaurants to sync customer data from Toast to Mailchimp, enabling targeted email campaigns and automated marketing workflows. You can segment your users by purchase history, preferences, or loyalty status, and send personalized offers or promotions to drive sales.
- Constant Contact: Constant Contact is an email marketing and customer engagement platform that enables the transfer of customer data from Toast to Constant Contact, making it easier to create targeted email campaigns, newsletters, and event invitations.
- HubSpot: HubSpot is a leading CRM platform that integrates with Toast POS to centralize customer data and streamline marketing and sales activities. The integration allows for the automatic transfer of customer information, including purchase history and contact details, between HubSpot and Toast POS. Restaurants can leverage this data to nurture customer relationships, track customer interactions, and implement targeted marketing campaigns.
Toast’s API Program
Toast offers an API (Application Programming Interface) program that allows developers to integrate their own applications or third-party solutions with the Toast POS system. The API program provides a set of tools, documentation, and resources to enable the development of custom integrations, extensions, and software solutions that can interact with Toast POS.
Integrating Toast to Your Restaurant Website Design
Integrating Toast into your restaurant website design will help you maximize the benefits of this powerful POS system.
At Slam, we come from the restaurant industry. We know firsthand the importance of having a strong digital presence to bring customers. In fact, the design of your restaurant website and effective SEO strategies can make a significant impact on your bottom line, potentially resulting in thousands of dollars in additional daily sales. We know it because our customers went through that exact experience.
Slam is a women-led, Asian-led, and Hispanic-led digital marketing agency but also a trusted partner with over 10 years of experience in helping restaurants achieve remarkable online success. We have a proven track record of boosting our clients' online visibility and driving substantial revenue growth. Discover the power of our small business website design and SEO package by visiting our website today.
Our award-winning agency is dedicated to creating visually appealing and user-friendly websites that reflect your brand's unique personality while incorporating the robust features of Toast. By integrating Toast into your website, you can offer online ordering, delivery management, loyalty programs, and more, all in one centralized location.
Don't settle for generic website templates or disjointed systems. Let us help you launch the website of your dreams!
Contact us today to learn more about our website design services and how we can help you integrate Toast into your online presence.
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